Helping organisations provide consumers with intuitive, informed, and trustworthy data sharing experiences.
The CX guidelines have been re-launched on a new domain: cx.cds.gov.au
For more information, refer to Change log: Consumer Experience (CX) Guidelines
14 May 2024
We're currently addressing an issue related to importing individually downloaded files into Figma. As an interim solution, all 'Active' design assets have been compiled into a single zip file on Open Source Assets
1 May 2024
New
and updated
wireframe flows, open source design assets, annotations and CX Checklist to reflect July 2023 rules amendments, Decision 333 and a UI uplift, including:
9 April 2024
Updated
New and updated wireframe flows, open source design assets, annotations and CX Checklist for Consent Management (Data holder): Authorisations to reflect July 2023 rules amendments, Decision 334, Change Request 557 and a UI uplift. Specific changes include:
Updated
Default example, reflecting minor rules updates and new standards requirements, including for data holders to display data recipient handling details on the dashboard from 1 July 2024. See checklist references: 5CM1.00.07, 5CM1.00.17,Retired
5CM1.00.22,New
5CM1.00.28 andNew
5CM1.00.29;Updated
Amended authorisations to reflect new rules and standards requirements for data holders to display details of authorisation amendments from 1 July 2024. See checklist references starting with 5CM1.02; andNew
guidance for Joint accounts, providing examples of how data holders should display the status and visibility of joint accounts for other account holders. See checklist references starting with 5CM1.04.
Updated
UI uplift and minor revisions to Standards and Guidelines referenced in wireframes, open source design assets and CX Checklist for Consent Management (Data holder): Withdrawal. See checklist references: New
5CM2.00.12, 5CM2.01.17 and New
5CM2.01.23.
Overview
Resources and References
The CX Guidelines provide optional examples of key requirements and recommendations to help organisations build best practice consent models.
Wireframe designs do not necessarily prescribe how to put key requirements into effect, but the rules require CDR participants to have regard to the CX guidelines (see rules 4.10(1)(a)(ii) and 4.22(b)). Aligning with these guidelines is recommended to support a consistent and familiar CDR ecosystem that consumers can trust.
CDR Participants should also refer to the CDR Rules, data standards, and privacy guidelines for a complete view of obligations to facilitate compliance.
Quick links to CX Guidelines: