00. Insights disclosure consent - general

Checklist ref

1CO4.00.19

Area
1CO4. Insights Disclosure Consent
Wireframe ref

19

Type
CX Standard
Requirement level
MUST
Participant
Data Recipient
Statement

Data recipients MUST provide plain and concise information on dispute resolution and making a complaint. This SHOULD reflect the process and information contained in the data recipient’s CDR policy related to complaints. This MAY also include a link to the accredited data recipient’s CDR policy.

Version introduced
1.16.1
Date introduced

7 April 2022

Date modified

Status
Active