Checklist ref
1CO4.00.29
Area
1CO4. Insights Disclosure Consent
Wireframe ref
29
Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement
Depending on the appropriateness and the use case, data recipients may consider displaying the actual insight after consent to generate the insight has been given, but before the actual insight is disclosed to the non-accredited person. This will be unworkable in certain scenarios. However, as CX research suggested, doing this will aid comprehension and trust, and can also mitigate errors and incorrect outputs where the consumer is aware of incorrect details or insights being used.
Reference
CX Research: 2021 Disclosure Consent report
Example
Consent: Insight disclosure consents
Version introduced
1.16.1
Date introduced
7 April 2022
Date modified
Status
Active