Checklist ref
5CM1.00.13
Area
5CM1. DH Dashboard
Wireframe ref
13
Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement
Data holders should provide CDR Receipts reflecting the details of the authorisation shown on a consumer's dashboard. CDR Receipts should be provided in writing, such as in an email, when: 1. Authorisations are successfully established 2. Authorisations are withdrawn 3. Authorisations expire 4. Authorisations are amended CDR receipts should also outline details on complaint handling and resolution processes. Dashboards should provide a way for consumers to request a copy of their CDR receipts.
Reference
Example
Consent Management (Data holder): Authorisations
Version introduced
1.4.0 or earlier
Date introduced
12 August 2020 or earlier
Date modified
Status
Active