00. Insights disclosure consent - general

Checklist ref

1CO4.00.23

Area
1CO4. Insights Disclosure Consent
Wireframe ref

23

Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement

Data recipients should consider providing up-front information to onboard consumer to the insight disclosure process. CX research suggested that the inclusion of clear information increased confidence and the ability for the consumer to be informed.

Reference

CX Research: 2021 Disclosure Consent report

Version introduced
1.16.1
Date introduced

7 April 2022

Date modified

Status
Active