Checklist ref
1CO4.00.23
Area
1CO4. Insights Disclosure Consent
Wireframe ref
23
Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement
Data recipients should consider providing up-front information to onboard consumer to the insight disclosure process. CX research suggested that the inclusion of clear information increased confidence and the ability for the consumer to be informed.
Reference
CX Research: 2021 Disclosure Consent report
Example
Consent: Insight disclosure consents
Version introduced
1.16.1
Date introduced
7 April 2022
Status
Active