02. Confirmation

Checklist ref

3AU.02.21

Area
3AU. Authorise
Wireframe ref

21

Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement

Data holders should use terms that align with equivalent authorisation actions already in use in their digital experiences. The chosen language should clearly communicate a final affirmative action to mitigate user error. CX research suggests that terms like 'confirm' and 'authorise' successfully and meaningfully communicate the final affirmative action.

Example

Authorise: Authorisation to disclose

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

Status
Active