00. Insights disclosure consent - general

Checklist ref

1CO4.00.30

Area
1CO4. Insights Disclosure Consent
Wireframe ref

30

Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement

CX standards require data recipients to use plain and concise language to describe insights. As a guide, data recipients may consider a reading grade of at least 7, and no more than 10, using the Flesch-Kincaid formula or the Automated Readability Index.

Version introduced
1.16.1
Date introduced

7 April 2022

Date modified

Status
Active