Consumer Experience (CX) Guidelines

Reports

Phase 1, 2 and 3 consumer research reports can be found on the CDS website.
Disclosure Consent Research Report (Q4 2021, R1-2)
Disclosure Consent
April 4, 2022
One Time Password Research Report (Q3 2022, R1)
Authentication
December 15, 2022
App/Browser-to-App Research Report (Q4 2022, R2)
Authentication
December 15, 2022
Decoupled Research Report (Q2 2023, R3)
Authentication
May 18, 2023
Authentication Uplift - Comparison Report (Q2 2023, R1-3)
Authentication
June 21, 2023
Consent Review Research Report (Q3 2022, R1-3)
Consent
July 26, 2023