References

‣

Consultations

Title	Author	Year	URL
CX Workshop: Manage and withdraw	DSB	2019	consumerdatastandards.gov.au
Decision Proposal 127: CX Guidelines for Enhanced Error Handling	DSB	2020	github.com
CX Workshop: Error handling	DSB	2020	miro.com
Draft v2 Rules consultation (see concept 4.2 Disclosure)	ACCC	2020	accc.gov.au
Draft v2 Rules consultation (see concept 7.2 Amending consents)	ACCC	2020	accc.gov.au
Draft v2 Rules consultation (see concept 7.5 Data Holder Dashboard)	ACCC	2020	accc.gov.au
Draft v2 Rules consultation (see concept 5.1 TA disclosure)	ACCC	2020	accc.gov.au
Draft v2 Rules consultation (see concept 5.2 Insight disclosure)	ACCC	2020	accc.gov.au
Draft v2 Rules consultation (see concept 7.1 Joint accounts)	ACCC	2020	accc.gov.au
Decision Proposal 144: Amending Consent \| Authorisation Flow	DSB	2020	github.com
CX Workshop: Joint Accounts	DSB	2021	miro.com
Noting Paper 157: CX Standards Arising from v2 Rules	DSB	2021	github.com
Decision Proposal 187: CX Standards \| Disclosure Consents	DSB	2021	github.com
Decision Proposal 222: CX Standards \| Insights and Trusted Adviser Disclosure Consents	DSB	2021	github.com
Noting Paper 207: Draft v3 Rules Analysis \| Anticipated Data Standards	DSB	2021	github.com
Draft v3 Rules consultation	Treasury	2021	treasury.gov.au
Decision Proposal 160: CX Standards \| Non-individuals \| Partnerships \| Secondary users (see concepts 1.1 Accounts not shown \| Generic message, 1.2 Sharing rights request, 1.3 Accounts shown \| Generic message - overlay)	DSB	2021	github.com
Decision Proposal 160: CX Standards \| Non-individuals \| Partnerships \| Secondary users (see concept 2 Removing secondary user instruction)	DSB	2021	github.com
Design Paper 176: an ‘opt-out’ data sharing model for joint accounts in the banking and energy sectors	DSB	2021	github.com
Decision Proposal 162: CX Standards \| Joint Accounts (see concept Authorisation flow)	DSB	2021	github.com
Decision Proposal 162: CX Standards \| Joint Accounts (see concept Notification Settings)	DSB	2021	github.com
Decision Proposal 162: CX Standards \| Joint Accounts (see concept Ceasing joint account data sharing)	DSB	2021	github.com
Decision Proposal 168: Separate Consents \| Authorisation Withdrawal	DSB	2021	github.com
Noting Paper 279: Accessibility Improvement Plan	DSB	2022	github.com
Decision Proposal 276: July 2023 Rules \| Standards Impacts	DSB	2023	github.com
Decision Proposal 333: Business Consumer Provisions	DSB	2023	github.com
Noting Paper 296: Offline Customer Authentication	DSB	2023	github.com
Change Request 574: Additional functionality to support account selection	DSB	2023	github.com
Decision Proposal 334: Data Holder Dashboards	DSB	2024	github.com
Change Request 557: Withdrawal of a SUI by an Account Holder leaving an "Empty" Authorisation	DSB	2024	github.com
Change Request 646: Clarify selection of Trusted Adviser in the CX Guidelines	DSB	2024	github.com
Change Request 659: Enhancing CDR Adoption: Streamlining Account Selection and Improving Data Transparency	DSB	2024	github.com

‣

Research

Title	Author	Year	URL
Phase 1, Research Report	Tobias	2019	cx.dsb.gov.au
Phase 2, Stream 1 Research Report	GippsTech	2019	cx.dsb.gov.au
Phase 2, Stream 2 Research Report	Greater than X	2019	cx.dsb.gov.au
Phase 2, Stream 3 Research Report	Tobias	2019	cx.dsb.gov.au
Phase 3, Round 1 and 2 Research Report	DSB	2020	cx.dsb.gov.au
Phase 3, Round 3 Research Report	DSB	2020	cx.dsb.gov.au
Phase 3, Round 4 and 5 Research Report	DSB	2020	cx.dsb.gov.au
Phase 3, Round 6 Research Report	DSB	2020	cx.dsb.gov.au
Phase 3, Round 8 Research Summary [PDF]	DSB	2020	github.com
Report 2: Joint Accounts and the Consumer Data Right	Consumer Policy Research Centre	2020	cx.dsb.gov.au
Report 1: Stepping Towards Trust	Consumer Policy Research Centre	2020	cx.dsb.gov.au
Report 3: Vulnerability, Capability, Opportunity	Consumer Policy Research Centre	2021	cx.dsb.gov.au
Disclosure Consent Research Report	DSB	2021	cx.cds.gov.au
Accessibility obligations and conventions framework for the Data Standards Chair	PwC's Indigenous Consulting and the Centre for Inclusive Design	2022	dsb.gov.au
App/Browser-to-App Research Report	DSB	2022	cx.dsb.gov.au
One Time Password Research Report	DSB	2022	cx.dsb.gov.au
Accessibility improvement plan for the Data Standards Chair	PwC's Indigenous Consulting and the Centre for Inclusive Design	2022	dsb.gov.au
Report 4: My Data, my choices - Consumer consent and the CDR	Consumer Policy Research Centre	2022	cx.dsb.gov.au
Authentication Uplift - Comparison Report	DSB	2023	cx.dsb.gov.au
Consent Review Research Report	DSB	2023	cx.dsb.gov.au
Decoupled Research Report	DSB	2023	cx.dsb.gov.au
Patterns in the dark – Deceptive practices in online interactions	University of South Australia	2024	dsb.gov.au

‣

Guidance

Title	Author	Year	URL
Technical Standards: Request Object	DSB	2019	consumerdatastandardsaustralia.github.io
CDR Support Portal: Convention CDS-DC-0015	DSB	2020	cdr-support.zendesk.com
CDR Support Portal: Convention CDS-DC-0016	DSB	2020	cdr-support.zendesk.com
Trusted advisers in the Consumer Data Right system	OAIC	2021	oaic.gov.au
Consumer Data Right insights	OAIC	2021	oaic.gov.au
Joint account implementation guidance	ACCC	2021	www.cdr.gov.au
Privacy obligations	OAIC	2021	oaic.gov.au
Consent (Data minimisation principle)	OAIC	2022	oaic.gov.au
Privacy Safeguard 1	OAIC	2022	oaic.gov.au
Privacy Safeguard 5	OAIC	2022	oaic.gov.au
Privacy Safeguard 10	OAIC	2022	oaic.gov.au
Privacy Safeguard 12	OAIC	2022	oaic.gov.au
Security Profile: Authentication Flows	DSB	2022	consumerdatastandardsaustralia.github.io
CDR Support Portal: Offline Customer Guidance	ACCC	2022	cdr-support.zendesk.com
Guide to developing a CDR policy	OAIC	2022	oaic.gov.au
CDR Support Portal: Authorisation States for Joint Account and Secondary User Sharing	DSB	2023	cdr-support.zendesk.com
CDR business consumers - Fact sheet	ACCC	2023	cdr.gov.au

‣

Other

Title	Author	Year	URL
10 Usability Heuristics for User Interface Design (Flexibility and efficiency of use)	Nielsen Norman Group	1994	nngroup.com
10 Usability Heuristics for User Interface Design (Visibility of system status)	Nielsen Norman Group	1994	nngroup.com
10 Usability Heuristics for User Interface Design (Error prevention)	Nielsen Norman Group	1994	nngroup.com
10 Usability Heuristics for User Interface Design (Match Between the System and the Real World)	Nielsen Norman Group	1994	nngroup.com
Web Content Accessibility Guidelines (WCAG) 2	W3C Web Accessibility Initiative	2005	w3.org
Age Standard, Underlying concepts	Australian Bureau of Statistics	2014	abs.gov.au
Family characteristics and transitions, Family characteristics, Families	Australian Bureau of Statistics	2015	abs.gov.au
Language Standards	Australian Bureau of Statistics	2016	abs.gov.au
Estimates of Aboriginal and Torres Strait Islander Australians	Australian Bureau of Statistics	2018	abs.gov.au
Disability, Ageing and Carers, Australia: Summary of Findings	Australian Bureau of Statistics	2019	abs.gov.au
Standard for Sex, Gender, Variations of Sex Characteristics and Sexual Orientation Variables	Australian Bureau of Statistics	2020	abs.gov.au
ABS.Stat Beta, ERP by SA2 and above (ASGS 2016), 2001 onwards	Australian Bureau of Statistics	2020	stat.data.abs.gov.au
Measuring Australia's Digital Divide 2020	Australian Digital Inclusion Index	2020	digitalinclusionindex.org.au
Reading Level (Level AAA)	W3C Web Accessibility Initiative	2021	w3.org
Literacy and access	Australian Government Style Manual	2021	stylemanual.gov.au
Vulnerable persons or people	Australian Charities and Not-for-profits Commission	2021	acnc.gov.au
Migration, Australia, Key findings	Australian Bureau of Statistics	2021	abs.gov.au
National, state and territory population, States and territories	Australian Bureau of Statistics	2021	abs.gov.au
Regional population by age and sex, Data cubes, Population estimates by age and sex, by SA2, 2020	Australian Bureau of Statistics	2021	abs.gov.au
General Social Survey: Summary Results, Australia	Australian Bureau of Statistics	2021	abs.gov.au
General Social Survey: Summary Results, Australia methodology	Australian Bureau of Statistics	2021	abs.gov.au
Potential workers	Australian Bureau of Statistics	2021	abs.gov.au
Australian Community Attitudes to Privacy Survey 2023	OAIC	2023	oaic.gov.au