Checklist ref
2AU.00.16
Area
2AU. Authenticate
Wireframe ref
16
Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement
Data holders should use the Brand Name of the data recipient wherever the data recipient is referenced in consumer-facing authentication processes, including cancellation screens and One Time Password (OTP) delivery. If the data recipient is not referenced in certain processes, such as the OTP message, data holders should not introduce the Brand Name for the purposes of this guideline. Data holders should not present the Software Product Name in relation to these processes.
Example
Authenticate: Redirect with One Time Password
Version introduced
1.5.1
Date introduced
18 December 2020
Date modified
Status
Active