These guidelines provide examples for how to implement the data recipient withdrawal process.
Overview
The withdrawal journey for a consumer contains several steps, including:
- Identifying a data sharing arrangement they wish to withdraw
- Reviewing the implications and confirming withdrawal
- Receiving a final notification of success
The consumer must be able to review their data sharing arrangement from the consumer dashboard.
The consumer will be advised of potential consequences of withdrawal before they stop sharing. This should nudge the consumer to review how withdrawal may impact their service and the handling of their data.
The consumer may receive confirmation that they have successfully withdrawn their consent, and be provided with an updated view of their expired consent on their dashboard.
Wireframes and guidelines
Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.
Default example
The following wireframes show a basic example of the consent withdrawal process. Variations can be found in the below sections.
AP Disclosure consent withdrawal
The following wireframes show examples of the AP disclosure consent withdrawal process.
Download open source asset
Open sources design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes and working prototypes for Withdrawal, including:
- Default example
- AP Disclosure consent withdrawal
| Item | File | Date released | Version introduced |
|---|---|---|---|
March 6, 2024 | 1.29.1 |
For past versions, refer to Change log.
About this page
References
The artefacts on this page were informed by the following sources.
| Title | Author | Year | URL | Type |
|---|---|---|---|---|
DSB | 2021 | Consultations | ||
DSB | 2021 | Consultations | ||
GippsTech | 2019 | Research | ||
Greater than X | 2019 | Research | ||
Tobias | 2020 | Research | ||
Nielsen Norman Group | 1994 | Other | ||
Nielsen Norman Group | 1994 | Other |
Last updated
This page was updated @March 6, 2024
Have your say
Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:
- Request new Guidelines or changes to existing Guidelines through the Guidelines Consultation process
- Request new Standards or changes to existing Standards through the Standards Maintenance process
- Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
- Email your feedback to cx@consumerdatastandards.gov.au
Quick links to CX Guidelines:
→ cx@consumerdatastandards.gov.au → cx.cds.gov.au | cds.gov.au
