This section provide examples for how to implement Trusted Adviser disclosure consents.
Overview
Trusted adviser disclosure consents allow consumers to consent to an accredited data recipient, or CDR representative who holds their CDR data as service data, disclosing their CDR data outside the CDR system with certain professionals. These are professions that are considered to be appropriately regulated to receive CDR data, particularly due to consumer protection mechanisms that form part of their regulatory framework. This model facilitates access to relevant data for those working within these professions while ensuring that disclosure of data can only occur with a consumer’s consent.
In accordance with CDR Rule 1.10C, the accredited data recipient or CDR representative:
- can invite a CDR consumer to nominate one or more trusted advisers.
- has taken reasonable steps to confirm that the trusted adviser is a member of one of the classes outlined in CDR Rule 1.10C(2).
- must not make a trusted advisor disclosure consent a condition for supply of the goods or services requested by the CDR consumer, except where the only good or service that is requested by the CDR consumer is for CDR data to be collected from a data holder and provided to a trusted adviser.
For further guidance, see OAIC's Trusted advisers in the Consumer Data Right system.
Wireframes and guidelines
Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.
Detached flow - default example
The following wireframes show a basic example of a Trusted Adviser disclosure consent requested by an accredited data recipient. In this example,
- the consumer has selected their preferred trusted adviser during pre-consent;
- the collection/use consent has already been separately established, allowing a disclosure consent to be requested in a separate consent flow.
This pattern could, for example, apply when an ADR provides a ‘data wallet’ service to a CDR consumer. In this hypothetical scenario, the consumer provides a collection and use consent to the ADR to locate and offer goods and services on an ongoing basis. For example, the ADR might identify a need for an accountant and offer this service to the consumer. If the consumer wants to proceed, they are first invited to select an accountant as a TA, and then provide a TA disclosure consent.
Equivalent rules for CDR representatives can be found in the CDR rules Division 4.3A.
Consolidated flow
The following wireframes show a basic example of a Trusted Adviser disclosure consent requested by an accredited data recipient. In this example,
- the consumer has selected their preferred trusted adviser during pre-consent;
- the data recipient is then requesting a collection consent, a use consent, and a disclosure consent in a single consent flow.
This pattern could, for example, apply when the CDR consumer has a pre-existing relationship with a trusted adviser. In this hypothetical scenario, the consumer may be engaging with the TA face to face. The TA invites the consumer to share their data via the CDR. The TA may offer the consumer a device or direct link to the ADR's service. The consumer may not have a pre-existing relationship with the ADR, and may be using them for the sole purpose of disclosing their CDR data to their TA.
Equivalent rules for CDR representatives can be found in the CDR rules Division 4.3A.
Download open source asset
Open sources design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes and working prototypes for Trusted Adviser disclosure consent, including:
- Detached flow - default example
- Consolidated flow
| Item | File | Date released | Version introduced |
|---|---|---|---|
October 3, 2024 | 1.31.0 |
For past versions, refer to Change log.
About this page
References
The artefacts on this page were informed by the following sources.
| Title | Author | Year | URL | Type |
|---|---|---|---|---|
ACCC | 2020 | Consultations | ||
DSB | 2021 | Consultations | ||
DSB | 2021 | Consultations | ||
Treasury | 2021 | Consultations | ||
DSB | 2024 | Consultations | ||
Tobias | 2020 | Research | ||
DSB | 2020 | Research | ||
DSB | 2020 | Research | ||
DSB | 2021 | Research | ||
OAIC | 2021 | Guidance | ||
OAIC | 2022 | Guidance | ||
Australian Government Style Manual | 2021 | Other |
Last updated
This page was updated @October 3, 2024
Have your say
Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:
- Request new Guidelines or changes to existing Guidelines through the Guidelines Consultation process
- Request new Standards or changes to existing Standards through the Standards Maintenance process
- Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
- Email your feedback to cx@consumerdatastandards.gov.au
Quick links to CX Guidelines:
→ cx@consumerdatastandards.gov.au → cx.cds.gov.au | cds.gov.au
