Checklist ref
5CM2.00.05
Area
5CM2. DH Withdrawal
Wireframe ref
05
Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement
Data holders should introduce positive friction to the withdrawal flow to mitigate user error and unintended consequences. Data holders may choose to do this via a 2-step authorisation withdrawal process.
Reference
CX Research 32 | 10 Usability Heuristics for User Interface Design: Error prevention (Nielsen)
Example
Consent Management (Data holder): Withdrawal
Version introduced
1.4.0 or earlier
Date introduced
12 August 2020 or earlier
Status
Active