03. Unavailable accounts - All accounts can be shown

3AU.03.02

02

If certain accounts are unavailable to share, data holders SHOULD show these unavailable accounts in the account-selection step. Data holders SHOULD communicate why these accounts cannot be selected, and this SHOULD be communicated as in-line help or as a modal to reduce on-screen content. Data holders MAY provide instructions on how to make these accounts available to share, and this SHOULD be communicated as in-line help or as a modal to reduce on-screen content. Note: Unavailable accounts are to be interpreted in accordance with the rules on eligible consumers and required consumer data.

Authorisation Standards, Unavailable Accounts: Displaying accounts | CX Research 9

Authorise: Authorisation to disclose

12 August 2020 or earlier

16 March 2022