05. Profile selection

3AU.05.01

01

Data holders MAY add a 'profile selection' step or equivalent prior to the account selection step if a single identifier provides access to different customer accounts. For example, one customer ID may give access to business customer and individual customer accounts. The 'profile selection' step SHOULD only be considered if it is an existing customer experience, and SHOULD be as minimal as possible to avoid introducing unwarranted friction (having regard to CDR Rule 4.24).

Authorisation Standards, Authorisation: Profile selection

Authorise: Authorisation to disclose

12 August 2020 or earlier

16 March 2022