Checklist ref
2AU.01.20
Area
2AU. Authenticate
Wireframe ref
20
Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement
Data holders should use a user identifier that is consistent and familiar with their existing digital channel experiences and use terminology that aligns with the intended sector. Some example user identifiers are email address, user name, mobile number and customer ID.
Reference
Example
Authenticate: Redirect with One Time Password
Version introduced
1.16.0
Date introduced
25 February 2022
Status
Active