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Helping organisations provide consumers with intuitive, informed, and trustworthy data sharing experiences.
The CX guidelines have been re-launched on a new domain: cx.dsb.gov.au
For more information, refer to Change log: Consumer Experience (CX) Guidelines
AnnouncementsOverview
Resources and References
The CX Guidelines provide optional examples of key requirements and recommendations to help organisations build best practice consent models.
Wireframe designs do not necessarily prescribe how to put key requirements into effect, but the rules require CDR participants to have regard to the CX guidelines (see rules 4.10(1)(a)(ii) and 4.22(b)). Aligning with these guidelines is recommended to support a consistent and familiar CDR ecosystem that consumers can trust.
CDR Participants should also refer to the CDR Rules, data standards, and privacy guidelines for a complete view of obligations to facilitate compliance.
Have your say
Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:
- Request new Guidelines or changes to existing Guidelines through the Guidelines Consultation process
- Request new Standards or changes to existing Standards through the Standards Maintenance process
- Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
- Email your feedback to cx@dsb.gov.au
Quick links to CX Guidelines:
→ cx@consumerdatastandards.gov.au → cx.dsb.gov.au | dsb.gov.au