Helping organisations provide consumers with intuitive, informed, and trustworthy data sharing experiences.
The CX guidelines have been re-launched on a new domain: cx.cds.gov.au
For more information, refer to Change log: Consumer Experience (CX) Guidelines
9 April 2024
Updated New and updated wireframe flows, open source design assets, annotations and CX Checklist for Consent Management (Data holder): Authorisations to reflect July 2023 rules amendments, Decision 334, Change Request 557 and a UI uplift. Specific changes include:
UpdatedDefault example, reflecting minor rules updates and new standards requirements, including for data holders to display data recipient handling details on the dashboard from 1 July 2024. See checklist references: 5CM1.00.07, 5CM1.00.17,Retired5CM1.00.22,New5CM1.00.28 andNew5CM1.00.29;UpdatedAmended authorisations to reflect new rules and standards requirements for data holders to display details of authorisation amendments from 1 July 2024. See checklist references starting with 5CM1.02; andNewguidance for Joint accounts, providing examples of how data holders should display the status and visibility of joint accounts for other account holders. See checklist references starting with 5CM1.04.
Updated UI uplift and minor revisions to Standards and Guidelines referenced in wireframes, open source design assets and CX Checklist for Consent Management (Data holder): Withdrawal. See checklist references: New 5CM2.00.12, 5CM2.01.17 and New 5CM2.01.23.
6 March 2024
Updated Minor revisions to rules referenced in wireframes, open source design assets and CX Checklist to reflect July 2023 rules amendments and Decision 333, including:
Overview
Resources and References
The CX Guidelines provide optional examples of key requirements and recommendations to help organisations build best practice consent models.
Wireframe designs do not necessarily prescribe how to put key requirements into effect, but the rules require CDR participants to have regard to the CX guidelines (see rules 4.10(1)(a)(ii) and 4.22(b)). Aligning with these guidelines is recommended to support a consistent and familiar CDR ecosystem that consumers can trust.
CDR Participants should also refer to the CDR Rules, data standards, and privacy guidelines for a complete view of obligations to facilitate compliance.
Quick links to CX Guidelines:
